 |
| |
 |
| |
 |
| |
 |
| |
 |
Voice messaging
Auto-attendant
Optional Chalk Talk Module for schools
When connected to a Local Area Network (LAN), PathFinder becomes an advanced
communications center, or “server,” offering additional, optional modules such as:
OneLook Unified Messaging (POP3/IMAP4 standard)
Desktop Call Control (DCC) and Desktop Mailbox Editing (DME)
VPIM Networking (Voice Protocol Internet Messaging Standard )
Text-to-Speech for e-mail reading over the phone
As a Windows-based voice processing server, PathFinder can be connected to a LAN,WAN,VPN,
or even the Internet. PathFinder uses TCP/IP, the standard protocol for client/server applications.
PathFinder integrates easily with most popular
telephone systems and offers a host of
administrative and user conveniences.
Administrators will appreciate the Windows®-
based programming screens, remote access,
easy reporting and upgrade capabilities. Users
will value such features as message speed and
volume control, date and time stamp, multiple
greetings, personal distribution lists, call
screening, message forwarding and paging
capability.
PathFinder allows for operator-free call
reception and transfer for any or all or
selected lines and times.With an unlimited
number of auto-attendant menus,
PathFinder will meet the requirements of
both simple and complex call routing
applications.
OneLookTM Unified messaging allows all
messages – voice, e-mail, and faxes, to be
received in one convenient location, a user’
s e-mail inbox. PathFinder uses POP3 and
IMAP4, which are open standards that
allow integration with several e-mail
applications, such as Microsoft Outlook
and Outlook Express. OneLookTM,Desktop
Call Control (DCC) and Desktop Mailbox
Editor (DME) are sold together on a per user
basis. (5 users, 100 users or site license)
Desktop Call Control (DCC)
Desktop Call Control is a powerful tool that
enables users to interact with an incoming
PathFinder call from their desktop PC prior to
answering the call. Users can set DCC up so
the callers must first identify themselves by
stating their name or entering their telephone
number,whichever the user prefers.
Users then have a variety of options to choose
from in handling the call:
Accept the call
Hold the call
Send to voice mail
Transfer the call
Play a message to the caller
Additionally, specific call handling rules can
be set up to differentiate high-priority calls
from low-priority calls and route them
accordingly, without user intervention.
Desktop Call Control uses TCP/IP so it can be
used to alert remote PC users even over the
Internet, of all calls.
ChalkTalk is an automated information
system specially designed for elementary,
secondary and high schools. ChalkTalk is
an optional module for PathFinder that
offers features that are invaluable to
schools, such as:
Homework hotline
Substitute teacher locator
Absentee student notification
School closing or emergency notification
Student activity hotlines
Question and answer sessions
The useful import Function Allows a
database (in Excel format) to be imported
and used to create call lists. ChalkTalk is
not limited to school environments. Any
business requiring automated outbound
calling can increase productivity by using
ChalkTalk.
VPIM Networking provides convienient
methods for exchanging messages between
multiple PathFinder systems utilizing the
LAN/WAN/Internet as the transport medium.
Perfect for the traveling business person or mobile workforce, PathFinder can be called upon to
read e-mails over the telephone.Using a synthesized voice, the PathFinder first reads where,
when and who the e-mail came from, then proceeds to read the body of the e-mail. Users can
choose to reply to the e-mail with a pre-written response using DME, send a .wav file, or they can
have the PathFinder look up the sender’s phone number, dial it and speak directly to the Sender.